Privacy Policy
Last updated: October 2025
1. Information We Collect
When you submit a quote request or contact us through our website, we collect:
- Your name and phone number
- Your business name (if provided)
- The products you are interested in
- Any message or notes you include
We do not collect payment card details, as all transactions are conducted via WhatsApp or in-store.
2. How We Use Your Information
Your information is used solely to:
- Respond to your quote requests and enquiries
- Contact you to discuss pricing and product availability
- Improve our products and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Storage
Your quote requests are stored securely in our database hosted on Neon (PostgreSQL). We retain quote data for up to 12 months to enable follow-up and record-keeping. You may request deletion of your data at any time by contacting us on WhatsApp.
4. Cookies
Our website uses minimal cookies to maintain your shopping session (e.g., your quote list is stored locally in your browser). We do not use tracking or advertising cookies.
5. Third-Party Services
We use the following third-party services to power our store:
- Cloudinary — for product image and video hosting
- Vercel — for website hosting
- Neon — for database storage
- WhatsApp — for customer communication
Each of these services has their own privacy policies which govern their use of your data.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us via WhatsApp.
7. Contact
If you have any questions about this Privacy Policy, please reach out to us:
OKIKI Electronics Store
Ibadan, Oyo State, Nigeria
WhatsApp: +234 802 293 2216