Return Policy

1. Eligible Returns

We accept returns within 7 days of purchase for the following reasons:

• The item arrived damaged or defective
• The wrong item was delivered
• The item is significantly different from its description

2. Non-Returnable Items

The following items cannot be returned:

• Items returned more than 7 days after purchase
• Items that have been used, installed, or modified
• Items without original packaging
• Custom or special-order products
• Items returned without proof of purchase

3. Condition of Returned Items

To qualify for a return or exchange, items must be:

• In original, unused condition
• In their original packaging with all accessories included
• Accompanied by proof of purchase (receipt or quote reference number)

4. How to Initiate a Return

1. Contact us via WhatsApp at +234 802 293 2216 within 7 days of receiving your item
2. Describe the issue and provide photos of the damage or defect
3. Our team will assess and respond within 24 hours
4. If approved, bring the item to our store in Ibadan for inspection

5. Refunds & Exchanges

Upon approval of a return:

• Exchange: We will replace the defective item with the same model or equivalent
• Refund: If a replacement is not available, a full refund will be processed within 3–5 business days

6. Warranty

Many of our products come with manufacturer warranties. Warranty periods and coverage vary by product and are stated on the product page or on the physical product packaging. Warranty claims are handled directly with the manufacturer in some cases.

7. Contact Us

Need to initiate a return or have questions? Contact us: